DESIGN HEURISTICS

HEURISTICS EVALUATION is a process of thorough evaluation or assessment where the expert in a particular domain, is used to measure the usability of the user interface.

HOW TO CONDUCT HEURISTIC EVALUATION

  • Define the scope of the evaluation.
  • Know the end user.
  • Choose your set of heuristics.
  • Setting up an evaluation system and identifying issues.
  • Analyze and summarize the results.

ADVANTAGES:

  • Reveals many hidden usability problems.
  • It helps to determine the overall user experience.
  • Heuristics evaluation can be combined with usability testing.
  • Better heuristics evaluation helps to engage more users.
  • It is cheaper and faster than conducting full-blown usability testing.

DISADVANTAGES:

  • Sometimes it is a bit harder for even experts to figure out some problems.
  • It becomes hard to find experts to conduct the heuristics evaluation.
  • Faults in design will affect the engagement of users in the product.
  • Heuristics testing depends on the expert level of only a few experts.

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