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DESIGN HEURISTICS

HEURISTICS EVALUATION is a process of thorough evaluation or assessment where the expert in a particular domain, is used to measure the usability of the user interface. HOW TO CONDUCT HEURISTIC EVALUATION Define the scope of the evaluation. Know the end user. Choose your set of heuristics. Setting up an evaluation system and identifying issues. Analyze and summarize the results. ADVANTAGES: Reveals many hidden usability problems. It helps to determine the overall user experience. Heuristics evaluation can be combined with usability testing. Better heuristics evaluation helps to engage more users. It is cheaper and faster than conducting full-blown usability testing. DISADVANTAGES: Sometimes it is a bit harder for even experts to figure out some problems. It becomes hard to find experts to conduct the heuristics evaluation. Faults in design will affect the engagement of users in the product. Heuristics testing depends on the expert level of only a few experts.